Refund and Returns Policy

1. General Policy

At LegacyHub we strive to ensure that every purchase meets your expectations. If you are not completely satisfied with your order, you may request a return or refund in accordance with the terms outlined below.

2. Eligibility for Returns

2.1. Time Frame

Requests for returns must be submitted within 30 calendar days from the date you receive the product.

2.2. Condition of Items

Returned items must be in their original, unused condition, with all tags, packaging, and accessories included. Items that are damaged, altered, or show signs of use are not eligible for a refund.

2.3. Non‑Returnable Products

• Personalized or custom‑made items
• Digital downloads and software licenses
• Health, personal care, or intimate products that have been opened

3. Return Process

3.1. Initiating a Return

To start a return, contact our support team at [email protected] or call +1(806)737-9486‑9486. Provide your order number, the reason for the return, and any supporting photos if applicable.

3.2. Shipping the Return

Once your request is approved, we will issue a prepaid shipping label. Pack the item securely and attach the label. You are responsible for ensuring the package is delivered to the carrier.

3.3. Inspection and Approval

Upon receipt, our team will inspect the returned item. If the item meets the eligibility criteria, we will process the refund within 5–7 business days.

4. Refunds

4.1. Refund Method

Refunds will be issued to the original payment method used for the purchase. If the original method is unavailable, we will arrange an alternative method such as store credit.

4.2. Amount Refunded

The refund will include the product price and any applicable taxes. Original shipping charges are non‑refundable unless the return is due to an error on our part.

5. Exchanges

If you prefer an exchange for a different size, color, or product, please indicate this in your return request. Exchanges are subject to product availability and will follow the same return inspection process.

6. User Responsibilities

• Provide accurate contact information when placing an order.
• Notify us promptly of any issues with your order.
• Follow the return instructions precisely to avoid delays.

7. Legal Disclaimer

This Refund and Returns Policy does not affect your statutory rights under applicable consumer protection laws. LegacyHub reserves the right to amend this policy at any time; any changes will be posted on this page with an updated revision date.

8. Contact Information

If you have questions about this policy, please contact us:

Email: [email protected]
Phone: +1(806)737-9486‑9486
Address: LegacyHub,